Terms and conditions

 

Terms and conditions.

Terms and Conditions

Booking Procedure
Minimum age is 18.
A program with a minimum of 10 lessons/week is required to book accommodation.
After receiving the application form duly filled and a deposit of €150,00, CIAL will confirm the booking. Confirmation letters for visa purposes require a deposit of €1.000,00.
When accommodation is booked, a map with the location of both the accommodation and the schools will also be sent.
Students booking accommodation must inform the time of arrival or risk not being greeted on arrival.
 
Changes of Programme
If only one student is placed at a given level the course will be replaced as follows:
Group 3 lessons/day--->    Individual 2 lessons/day
Workshop 2 lessons/day   --->   Individual 1 lesson/day
 
Payments
Full payment of courses and other services shall be done on the first day of lessons, in cash, by check drawn on a Portuguese bank or Visa/Mastercard.
When paying by bank transfer, a copy of the Bank Transfer Form stating name of student, course dates and location should be sent.
 
Cancellation Fees / Missed Lessons
Prior to 2 weeks of starting date:  no cancellation fee
From 2 weeks to prior Friday:  € 150,00
No show/after arrival: 1 week of course + 1 week accommodation
Group/Workshop lessons missed cannot be recovered or refunded.
Individual lessons can be rescheduled with 24h notice.
 
Insurance
CIAL will not accept any liability for loss, damage or injury of any kind, incurred in whatever way. Students are invited to take out comprehensive personal insurance (health and liability) before travelling to Portugal.
 
Public Holidays

2024
January 1 / March 29 / April 25 / May 30 / June 10 / August 15 / November 1 / December 25

No group/workshop lessons are held on these days.
Individual Courses will have lessons or these will be recovered.
 
CIAL's Course Fees Include
. Tuition
. Assessment test
. Internet access
. Teaching materials
. Grading and final tests
. Audiovisual and multimedia facilities
. Certificate of Attendance or Completion
. Cultural and extra-curricular activities (except for dinners)
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